Shipping Policy

  1. At Eyaas, we take extra care in delivering your products to you. We only partner with reputed national couriers. We offer shipping according to the shipping weight of the product.
  2. All ceramic products have a shipping weight specified. The shipping slab changes as per the weight slab of the product. There is a minimum shipping charge of Rs.85/- for ceramic products.
  3. All Textile products (except mattresses and floor cushions) have Free Shipping.
  4. Since many of our products are double boxed to ensure they reach you safe and are not damaged en-route, our shipping rate changes with a change in the shipping weight.
  5. We normally ship products between 48-72 hours or 2-3 working days.
  6. Depending on the volume of the products, products may be shipped via air or surface unless otherwise specified by the customer.
  7. By air most deliveries are made within 2-4 working days.
  8. By surface, deliveries usually reach our customers within 7-10 working days.
  9. Courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm.
  10. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
  11. Address change will be accepted only if order has not been shipped.
  12. As soon as your package ships, we will email you your package tracking information.
  13. We will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
  14. We are able to ship to military addresses using Indian Postal Service & Speed Post. We are unable to offer this service using courier services.